Frequently asked questions

For services, we diagnose the issue or scope the idea first and explain it clearly — you only decide to pay once you know exactly what's involved. For products, pricing depends on the licence tier you need; tell us which one and you'll get the number the same day.

No. We work remotely and take on clients globally — location isn't a barrier, and it hasn't been for years.

MERN, .NET, PHP, Laravel, Java, Python, native mobile (Android and iOS), progressive web apps, and the major CMS platforms — WordPress, Shopify, Wix, Duda and Drupal. We pick what fits the project and who has to maintain it afterwards.

Yes — a large part of our work is diagnosing and maintaining existing sites, apps and systems rather than building from scratch. We'll read the codebase and give you an honest assessment first, including if the honest answer is that rebuilding costs less than rescuing.

Yes, and we also tell clients when they don't need one. Plenty of problems people bring to us as AI problems are solved better and far more cheaply by a deterministic rule. When a model genuinely is the right answer, we'll show you why.

It depends entirely on scope, so we don't quote a timeline before we've looked. Once we've diagnosed the work, you get a realistic estimate alongside the quote — not an optimistic one designed to win the job.

Installation help, bug fixes and product updates for your licence period, with a 48-hour response time as standard. Priority (12 hours) and Managed (4 hours) plans are available if you need faster.

Once a project is paid for in full, the code, designs and content are yours — unless we've agreed otherwise in writing, for example where third-party tools or licences are involved.

Send us the details through the contact form or email [email protected] directly — we'll take it from there.